The Human Factors Implications for Flight Safety of Recent Developments in the Airline Industry A Research Study for the JAA EXECUTIVE SUMMARY

ACKNOWLEDGEMENTS The authors of this report would like to acknowledge the contribution of the European Commission to the funding of this study. We would also like to thank the many people across Europe who gave up their time to participate in the study by meeting members of the project team or by completing a questionnaire. We appreciate the openness with which they were prepared to discuss the important human factors issues associated with recent commercial developments in the airline industry. Finally, we would like to thank the CHIRP Charitable Trust who provided us with human factors incident reports related to the many effects of globalisation.